Attitudes and Awareness

I would like to tell you about two of my favourite places I visit regularly… At RNC Fitness ( you improve your…

The Damage Negative Engagements Can do

It’s amazing how one small action, conversation or bad member of staff having a bad day can affect the way customer’s view a business and how long that can last. In the 20 years I avoided this place I always had a bad feeling whenever I walked past it and if anybody ever asked me about it I never said anything positive.

Computer Says No

Recently I had to hire a car, something that I do frequently as I travel a great deal to work….